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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed and regulated?

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Yes - Football Compass operates under a licence issued by the Malta Gaming Authority (MGA) and is regularly audited for fairness and player protection. The current licence number is displayed in the site footer, and you can verify its status on the MGA website.

02

What payment methods does Football Compass accept for deposits and withdrawals?

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Football Compass supports Visa and Mastercard, e-wallets such as Skrill, Neteller and ecoPayz, direct bank transfer and crypto (BTC, ETH, USDT). Deposits are instant; e-wallet withdrawals are processed within 24 hours, while card and bank transfers take 3-5 business days.

03

How do I verify my account with Football Compass?

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After you sign up, go to 'My Account' > 'Verification' and upload a clear photo of a government-issued ID and a recent proof of address (e.g., utility bill). The KYC team reviews the documents within 48 hours; once approved, all account restrictions are lifted.

04

What are the wagering requirements for Football Compass's welcome bonus?

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The welcome bonus carries a 35x playthrough on the bonus amount only, which must be cleared within 30 days of activation. The initial deposit does not count toward the requirement, and any winnings can be withdrawn after the condition is satisfied.

05

What is the maximum payout per bet on Football Compass?

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Football Compass caps winnings at £100,000 for major football markets (e.g., match result, totals). Lower-profile events have a reduced ceiling, which is shown on the bet slip before you confirm the wager.

06

How can I set a responsible gambling limit on Football Compass?

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In 'Account Settings', choose 'Responsible Gambling' and set daily, weekly or monthly caps on deposits, losses or stakes. New limits take effect immediately, while any increase requires a 24-hour cooling-off period before it becomes active.